Purchased the kit for a second time. Great turn-around time from ordering, to receiving the parts. Factory originals, have tried others, with no success. Would highly recommend.
CS, TAPE, ALM, 2.0INCH
Response from the Owner
Thank you for taking the time to share your experience ordering your floor scrubber parts through our online store. We are thrilled to hear about your satisfaction. We look forward to continuing to do business with you :)
J
John Tichenor
Timely and easy to order
10/26/2017
Timely and easy to order
Spring Washer Vr
Response from the Owner
We are glad to hear about your satisfaction with this part and ordering process. Thank you very much.
G
Guest
Bulldog W20
10/23/2017
The machine works well. Some minor issue with it once in a while.
Site
G
Guest
Bulldog W20
10/23/2017
The machine works well. Some minor issue with it once in a while.
Site
Response from the Owner
Thank you for your review Christian! If you experience any issues, be sure to reach out as we are always happy to help troubleshoot.
G
Guest
Communication Break Down
10/23/2017
I had to go through my rep to get what I needed and get the discount. She didn't get me the quote (which she said would happen) until after the purchase and ended up never giving me the 10% off I was supposed to get. When I emailed asking about it, I never heard back;(
She was very nice, and I was willing to just wait to get the discount on the next order, but never heard back and was never refunded.
Site
Response from the Owner
Hi Allison, we are very sorry that you had a less than perfect experience with us on this particular instance. We strive to keep our customers happy no matter what, but sometimes can make mistakes. After our conversation over the phone today and the resolution we came to together, we hope we have renewed your faith in our level of service. It is very important to us that our valued customers such as yourself know we are here for them whenever in need. Have a great week and we look forward to serving you in the future.
G
Guest
American Axle - Biscoe, NC
10/22/2017
The Customer Services at Factory Cleaning Equipment is outstanding! I Couldn't ask for a better team to work with me on my floor cleaning needs. Look forward to continue to work with them for years to come!
Site
Response from the Owner
Thank you Zach for taking the time out of your schedule to share your experience with everyone. It has been a pleasure working with you and we look forward to the coming years of working together as well. Here's to a great week!
G
Guest
Great Company
10/22/2017
Great products and great customer service! We would recommend them to anyone!
Site
Response from the Owner
Thank you for the feedback Evan! We always like hearing from happy customers. Enjoy your scrubber and never hesitate to reach out if you need anything. #bulldogclean
G
Guest
Great company
10/22/2017
They are always very prompt to my requests for service and always able to be reached by email. Terrific service techs!
Site
Response from the Owner
Thank you Sara!
G
Guest
Great Customer Service
10/22/2017
Always very responsive and quick!
Site
Response from the Owner
Thank you April! We're delighted to hear that. We look forward to serving you in the future. Happy Scrubbing :)
G
Guest
Great customer service
10/22/2017
Cassandra was great will recommend her and FCE for chemical needs and other supplies needed.
Site
Response from the Owner
We appreciate the kind words Daniel. We're happy to hear that you were well taken care of. We look forward to servicing your needs in the future.