I appreciate that the sales rep is there when I need her but doesn't shove it down my throat. I also like that I don't get a million emails. One every few months is perfect! I actually read it... Case in point.
Site
Response from the Owner
Thank you for taking the time to leave us feedback, we truly appreciate your business and look forward to continuing to serve you. Have a great week!
S
Scott Shultz
Customer service
7/30/2017
The machine works great, but each time I attempt to call or e-mail to order supplies, the lack of communication skills of my rep can be frustrating.
Site
Response from the Owner
I am sorry to hear that you have experienced issues ordering in the past. Lisa is the best person to reach out to with questions or orders that need to be filled. I promise she is extremely well at communicating and you should not receive any bad experience if reaching out to her. Please feel free to reach her at her direct phone number: 704-602-9010.
B
Brayton Chase
Thank you
7/30/2017
Amazing product! Gym looks great and members appreciate it!
Site
Response from the Owner
Thank you very much for these kind words about the Bulldog scrubber. We are glad to hear you are fully satisfied with your purchase. Happy Scrubbing.
s
samson ibidunni
very helpful support
7/23/2017
Elliot was very helpful. he showed me exactly what part i needed. also gave me suggestions on what do in order to get my scrubber suction to return to normal. thank you
Site
Response from the Owner
Thank you for taking the time out of your schedule to review us. It is our pleasure.
j
jason fernandez
best investment I've made thus
6/4/2017
best investment I've made thus far
Site
Response from the Owner
Thank you for reviewing us Jason! We always appreciate positive feedback. Happy Scrubbing.
G
Guest
Saves me 4-6 hours a week!
5/24/2017
We used to mop our floors. It would take about 2 hours, do that 2-3 times per week and that's almost a day of mopping. Now it takes about 20 min to do the entire gym (5000 sq ft). Not only did it save us time, the mats are so much cleaner and the athletes love it.
Bulldog Scrubber - WD20
Response from the Owner
Thank you for the kind words you have shared with the rest of our customers and potentially new customers. We appreciate you taking time out of your day to do so. Happy Scrubbing :)
J
Jamie Larson
Works Fine
5/8/2017
The soap is economical in quart size (vs 55 gallon drum). Worked for our operation.
Max Force Fast Fill MFFF 4/1 Quart Bottles
Response from the Owner
Thank you for the feedback Rick. We always appreciate hearing from our valued customers like yourself.
G
Guest
Who knew cleaning could be so much fun!!
4/25/2017
Such a great product and a great team to work with. Double win!!
Bulldog Scrubber - WD20
Response from the Owner
Thank you for your review Suzi. We're glad to hear about the joy the Bulldog Scrubber brings you :)
B
Brittany Lohmann
Great Scrubber - but battery issues and so so customer service
4/25/2017
The scrubber works great most of the time, and saves me a ton of time vs mopping. However, I've had some issues with the battery life indicator not accurately representing true battery life and the scrubber dying out of nowhere even though I haven't really used it all that much. When that happens, it ruins my day when I have cleaning planned for a certain time, and other activities built around that cleaning. The service team sent me a generic check list that was not helpful in resolving the problem, and for the amount that I pay to lease the scrubber it seems like it should be under warranty, and they should send a technician out at their cost to figure out the problem. I pay for it to save time, not create additional hassles.
Bulldog Scrubber - WD20
Response from the Owner
Thank you for your feedback Ohio Strength. We are sorry to hear about your frustration with batteries. If you would like to reach out to us at [email protected] in regards to this issue I will make sure that we come up with a cost effective solution for your problem.
F
Faith Oakley
Good scrubber, but the replacement
4/25/2017
Good scrubber, but the replacement parts are going to cost you a fortune. Have had to replace a hose and the squeegee twice. The handle on ours is also broken but slightly functional--I'm afraid of what that'll cost
Bulldog Scrubber - WD20
Response from the Owner
Thank you for your review Alec. I am sorry that you feel that way about cost. If you can send us a picture of what is wrong with the handle to [email protected], we will be more than happy to troubleshoot what the problem with your handle is and try and come up with a cost effective fix for you. If one of the star handles has broken we sell those for fairly cheap price. We look forward to hearing from you. Thanks.